Oracle is joining tech giants like Microsoft and Google in focusing on virtual assistants for automating tasks, but their AI agents are specialized for specific functions such as sales operations.
The agents can update company records on deal progress and compile reports for sales teams by accessing data across Oracle’s software categories, even in multiple languages.
The system can alert sales teams about issues like delayed shipments for repeat customers in other countries, aiding in contract negotiations.
Rob Tarkoff, Executive Vice President, Oracle
“Sales processes have become overcomplicated and with so many administrative and complex tasks required, sales teams are struggling to find the time needed for effective and meaningful customer communication. The new AI agents and generative AI capabilities within Oracle Cloud Sales eliminate many of these rigid and time-consuming tasks, which enables sales teams to boost productivity and create more impactful connections with customers.”
Oracle is offering these new agent features at no extra cost to customers and will be available within Oracle Sales.
