Agentforce may be what “AI was meant to be,” but without the business context, the AI remains somewhat theoretical.
But with Sweep’s new process optimization agents, users can provide the Agents with the intelligence needed to continuously uncover actionable opportunities.
With this agentic layer, C-level business leaders can immediately identify – and resolve – bottlenecks that are impacting business goals.
How does it work?
By connecting Salesforce to Sweep’s visual platform, users can conduct a fully automated analysis of their metadata. This creates a new layer of context for both teams and AI agents. This agentic layer powers Sweep’s process optimization agents with accurate business context that can be invaluable to the team. Each agent can be deployed to Agentforce or to Sweep (or both) to provide actionable insights for the team.
Sweep’s agentic layer provides teams with the equivalent to a business analyst, a Salesforce architect, and a revenue operations specialist—working together to optimize workflows, improve conversion rates, and implement these changes.
Users can create process optimization agents with a single click, focusing on specific parts of the business process, taking into account the metadata, data, and business context. Once it’s set up, users can ask the AI agent questions about how to optimize the process and gather actionable insights, directly in Agentforce.
What is Sweep?
Sweep is an AI-powered process optimization platform for Salesforce and Hubspot. Using its visual workspace, teams can build custom Salesforce functionality—such as smart automation, Slack alerts, dashboards, and more—in a fraction of the time without compromising the development quality.
Sweep is backed by Bessemer Venture Partners and Insight Partners. In 2024, Sweep experienced significant growth, achieving a 5x increase in ARR. Sweep currently serves a diverse customer base, ranging from small and medium-sized businesses (SMBs) to large enterprises, including notable clients such as LG Electronics, Mass General Brigham, NBC Sports, Exiger, and Wix.